Client Challenge
Several tools were being considered, but workflow and reporting needs had not been defined.
Digital Readiness Roadmap for a Growth-Stage MSME
The business wanted technology but lacked process clarity and implementation priorities.
6 weeksEngagement Duration
Leadership teamClient Team Size
MSME AdvisorySector
Our Approach
Truss Ugavi assessed workflows, data requirements, team readiness, and decision points before recommending a phased roadmap.
Solution Implemented
We created a practical digital roadmap prioritising process cleanup, data standards, reporting, and system adoption.
Impact
Results Achieved
- Clear implementation priorities
- Reduced risk of buying the wrong tool
- Leadership alignment on data needs
Lessons Learned
Digital transformation starts with operating clarity.